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Month: March 2016

boats by pier at harbor during sunrise, Netherlands
March 17, 2016 by Michele Darwin

Getting Biz and IT in the Same Boat

The idea that IT should be built to improve business performance is nothing new. In the past few years, management […]

Positive and negative feedback concept.
March 10, 2016 by Michele Darwin

The Great Customer Experience Debate

There’s a pattern that forms during an election year when the candidates from all sides take part in debates. The […]