Windward Insights

How IT Teams Can Unleash the True Potential of AIOps Through 5 Levels of Maturity

Published Jun. 25, 2020
Written by Sean McDermott

Over the last few years, the need and market for artificial intelligence for IT operations (AIOps) has grown significantly as enterprises look for solutions to scale operations while improving customer experience and overall satisfaction. As the need grows, it’s predicted that 40% of organizations will implement an AIOps solution by 2022, and 55% of organizations leverage modern IT operations tools like AIOps to improve overall customer satisfaction. Read more.