Defense Technology Contractor
Windward helped the client sunset their legacy system, implement a powerful centralized ITSM platform using ServiceNow to enable process and workflow automation to manage their complex IT environment at an on-premise data center and in the cloud. The solution Windward delivered resulted in time savings and more proactive responses through real-time alerts.
Federal Housing Finance Agency
Migration from a highly-customized legacy Application Discovery Dependency Mapping (ADDM) program to ServiceNow’s Discovery solution. The client now enjoys near real-time visibility, an accurate CMDB, and faster MTTR with fewer business-impacting events.
Cyber Warfare Agency
Windward provided the client with a single platform to manage IT configurations, assets and business processes on their classified network. The agency has seen dramatic efficiency and visibility improvements, and is self-sufficient in owning the ServiceNow platform and realizing value now and far into the future.