Create and enhance reports, dashboards, and workflows
Support calls directly from end-users
Proactively troubleshoot platform issues
Upgrade planning and testing coordination
Tuning of platform, applications, and integrations
Continuous architecture & Advisory services
Advocate you and your needs to the vendor
Our driving force is to enhance the capabilities of your in-house IT team so together, we can innovate and deliver more value to your customers and end-users. Our Remote Administration offering not only provides you access to a team of IT experts to help resolve any issues or concerns, but also affords you the benefit of having early access to information on product updates, new features and innovative business grade solutions that will assist in maximizing uptime and profitability.
We utilize integrated platforms to provide consistent communication with your team, manage work-orders and support tickets, and track Service Level Agreements. As a client, you will be assigned a dedicated Success Manager that is the focal point for all interaction with our team.
WINDWARD BRINGS UNIQUE EXPERIENCE TO YOUR ORGANIZATION