Archive for:

Category: ITSM

by Sean McDermott

AIOps Strategy: An Evolution is Upon Us

IT Operations has been evolving for over three decades, albeit slowly. Sure, there have been times when evolution has accelerated, […]

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by Windward Consulting Group

The Ever-changing World of ITSM Practices

Colin Monaghan, Managing Director of Government Solutions at Windward, recently had this article published in The Source, an e-magazine for […]