ITSM – IT service management is the activities that are performed by an organization to design, plan, deliver, operate and […]
Optimize. It’s a word I’m hearing a lot from our customers right now. They are all looking for ways to […]
IT Operations has been evolving for over three decades, albeit slowly. Sure, there have been times when evolution has accelerated, […]
Colin Monaghan, Managing Director of Government Solutions at Windward, recently had this article published in The Source, an e-magazine for […]
By definition on the officialITIL website, ITIL is the most widely accepted approach to IT service management in the world […]
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