Windward Insights

How to Increase Agility in Your IT Infrastructure with Managed Services

Written by Sean McDermott

Keyboard stethescope

Optimize. It’s a word I’m hearing a lot from our customers right now. They are all looking for ways to optimize. They have to do the best with what they’ve got. It’s clear to most of them there’s not going to be more budget, more time, or more staff.

So how do we staff and resource the right projects at the right time? What do we keep? What do we cut? And where do we need to invest?

How do we optimize for right now? For tomorrow? And most importantly how can we create agility in our IT infrastructure to prepare for an unknown future?

These are the questions that have been keeping me up at night. And that means these are questions that need my focus.

Windward has been deeply embedded in the largest IT organizations in the country and have seen our clients through the dot com bust, 9/11 and the 2008 recession. There are patterns to what happens in the economy after these events, and I know how it will impact our clients.

We’re here to be in service of those needs. As such, we have designed a unique set of free offerings to support our industry through these agile times.

Windward launches new Managed Platform Services Practice with a Free Rapid Health Check© of ServiceNow™️, SplunkⓇ or MoogsoftⓇ

Today, we are announcing the release of our new Managed Platform Services Practice. This practice comes as a direct response to our customer’s requests to help them get the most out of ServiceNow™️, SplunkⓇ and MoogsoftⓇ and to help them fill the skill gap they are finding in their organization.

We understand that current times require agile solutions and we aim to deliver. Our new Managed Platform Services Practice is a natural evolution of the services we’ve been providing our customers for over 20 years and was recently highlighted by TechTarget. Now customers have the ability to hire our team to administer these platforms during and after deployment so they can shift their focus from administration to value realization.

To accelerate our ability to help the industry we are also releasing a Rapid Health Check© for any of these platforms.

Benefits of Windward’s Rapid Health Check©

Windward is the only company that is product-agnostic and has deep experience across the full lifecycle of ServiceNow™️, SplunkⓇ and MoogsoftⓇ platforms. And while we are product-agnostic we are partner-friendly with long-standing relationships with all of these providers. The combination of our deep technical chops, direct partner relationships and over 20 years helped to scale IT Operations at the largest companies in the world. This gives us a unique perspective and ability to deliver immediate value for your organization.

We will accelerate your value from ServiceNow™️, SplunkⓇ and MoogsoftⓇ. For free. No strings attached.

You’ll receive an assessment leveraging Windward’s best practices and proven processes to:

  1. Align costs to results
  2. Measure your results and ability to manage to SLAs
  3. Free up your staff to focus on strategic projects
  4. Focus on innovation and improving value realization
  5. Tap into a broader expertise for complex solutions
  6. Enhance security and compliance
  7. Access and deploy new technologies faster

How does our Rapid Health Check© work?

When you partner with Windward you get access to all of our deep industry expertise in these platforms. As the only vendor-agnostic provider in the market you also get an objective assessment of the strengths and weaknesses within your current deployment, quickly.

  • Step 1 –You have a discovery meeting with your Windward Consultant to discuss your current infrastructure and which tool you would like to include in the Health Check
  • Step 2 –Your Windward Consultant books a discovery meeting with you and your team of platform subject matter experts
  • Step 3 –Your team of hand-selected subject matter experts completes a rapid assessment of your installation to find opportunities to accelerate value and optimize costs
  • Step 4 –You get a one-page document that outlines a solution that will optimize your costs, accelerate value and increase security

How much does the Rapid Health Check© cost?


Windward is going all in on supporting IT leaders who are making courageous choices during times. As such, the Rapid Health Check© is a free offering that is designed to accelerate value for you and your IT team.

Why this offering? Right now?

Our customers are telling us they want to accelerate the value of their investments in these mission critical platforms with a direct alignment to results. We are in a unique position to help deliver on those needs because we’re product-agnostic and can provide an objective analysis, but we also have long-standing relationships with all of these companies. We know what’s on their roadmap, we know where their strengths and weaknesses are and we know how to get the most out of the feature-sets available.

When IT executives call and ask for help, we deliver. That’s the Windward Way. If you’re interested in learning more about the Rapid Health Check© click here.

Doug Reece

Want to meet with Windward’s A-Team and learn how you can accelerate your investment to value?

Please click here to set a call with Doug Reece

Doug Reece | Client Executive
WINDWARD CONSULTING Strategic thinking. Real-world results.™